Claim Warranty

Tell us what happened. We’ll review your manufacturing-defect claim and keep you updated through your private support ticket.

15 days. A clear promise.

The warranty claim window is open for 15 days after delivery.

Claims cover manufacturing defects only. Wear and tear is excluded.
Original box packaging is required. A product cannot be returned without its proper original box packaging.
Every original box item must be included at the time of replacement or return.
Keep your invoice and delivery evidence. Submit your claim before sending a product back; the support team will provide the next steps after review.

Your nameEmail address

Product series Product

Order IDPurchased from

Date of purchaseDate of delivery

Attach your purchase receipt and delivery evidence below. The window ends 15 calendar days after delivery, using the store’s time zone. Eligibility at submission is subject to evidence review.

My claim concerns a manufacturing defect, not wear and tear.I have the proper original box packaging.I can provide every original box item for replacement or return. Describe the manufacturing defect briefly Tell us about the defect Photos or purchase evidence (up to 3 files, 3 MB each)

Use JPG, PNG, WebP or PDF. Include only the information needed to review your request.

I agree that THE CAST CARS may use these details and evidence to respond to this request.

We aim to provide a solution or a clear next step within 24 hours. Some claims need further review.

Talk to TCC.

THE CAST CARS

Email: support@thecastcars.com

Phone: +91 63934 27832 · Chat on WhatsApp ↗

A1361/16 Indira Nagar, Meena Market
Lucknow, Uttar Pradesh 226016
India

Grievance contact: Divyansh Gupta and Akshay Singh · support@thecastcars.com

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Claim Warranty

15 days. A clear promise.

Talk to TCC.

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