.tcc-support-grid{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(250px,1fr);gap:60px}.tcc-support-grid aside{padding:32px;background:var(--surface,#f2f2f2);border-radius:20px;align-self:start}.tcc-ticket-form{display:grid;gap:20px}.tcc-ticket-form label{display:grid;gap:8px;font-size:14px;font-weight:600}.tcc-ticket-form input,.tcc-ticket-form select,.tcc-ticket-form textarea{width:100%;min-height:48px;border:1px solid var(--line,#aaa);border-radius:10px;padding:12px;background:var(--bg,#fff);color:var(--text,#111);font:inherit}.tcc-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.tcc-ticket-form .tcc-checkbox{display:flex;align-items:flex-start;gap:12px;font-weight:400}.tcc-checkbox input{width:20px;min-width:20px;min-height:20px;margin:2px 0}.tcc-muted{font-size:13px;color:var(--muted,#666);line-height:1.6}.tcc-honey{position:absolute;left:-10000px;width:1px;height:1px;overflow:hidden}.tcc-notice{padding:20px;border:1px solid var(--line,#aaa);border-radius:12px;margin-bottom:28px}.tcc-status{display:inline-block;background:#fce100;color:#111;padding:8px 16px;border-radius:30px;font-weight:700}.tcc-timeline{list-style:none;padding:0;display:flex;gap:4px;flex-wrap:wrap;margin:25px 0}.tcc-timeline li{flex:1;min-width:120px;border-top:4px solid #d5bd00;padding:16px 10px}.tcc-timeline time,.tcc-message time{display:block;font-size:12px;color:var(--muted,#666);margin:6px 0}.tcc-message{background:var(--surface,#f4f4f4);border:1px solid var(--line,#ddd);padding:24px;border-radius:14px;margin:16px 0;overflow-wrap:anywhere}.tcc-message.staff{border-left:4px solid #d5bd00}.tcc-warranty-policy{padding:28px;border:1px solid var(--line,#aaa);border-radius:16px;margin:25px 0}.tcc-warranty-policy li{margin:12px 0}.tcc-conversation{max-width:900px}.wrap .tcc-message{max-width:850px}.wrap .tcc-ticket-form{max-width:850px}.wrap .tcc-ticket-form textarea{width:100%}@media(max-width:760px){.tcc-support-grid,.tcc-form-grid{grid-template-columns:1fr}.tcc-support-grid{gap:32px}}